We stake our reputation on our world-class analytical capabilities. Our solutions are based on building the most robust fact base, applying the most creative analytical approaches and frameworks, and delivering customized insights for our clients. Our reputation has been built by applying this approach across a broad spectrum of problems, delivering rock-solid recommendations that have proven to be value-generating over a long time frame. Rather than seeking to replace client staff, our approach aims to bring leverage, allowing for focused discussions on the core issues and providing ample factual support to secure buy-in to the solutions. Our level of understanding on any client issue that we address goes far beyond what other consulting firms typically achieve. “Mile-wide- and-inch-deep” approaches and generic industry-wide solutions are not in our DNA.
SIX KEY PRINCIPLES underpin the service that Mars & Co provides to its clients.
Since our inception in 1979 we have not wavered from our principles and we are proud that our clients have chosen to stay with us
because they value the results we consistently deliver for them.
Our principles can be summarized as follows:
Mars & Co operates under a strict policy of exclusivity, meaning that we work for only one client in any given industry – an approach that ensures full alignment of our interests with those of our clients. Unlike other firms, we also operate a single global practice rather than a collection of office-based “fiefdoms”, thereby supporting our exclusivity model at the firm-wide level rather than at just the individual consultant level. The fidelity we offer, when combined with our other principles, leads to long-term relationships with our clients and a depth of partnership with clients that is unmatched.
The people leading our project teams are “player-coaches”, typically having 10+ years of Mars & Co experience. Not mere salesmen or ivory tower gurus, our senior consulting professionals toil “in the trenches”, leading teams of consultants and helping clients to solve their most pressing strategic challenges. Because Mars & Co leaders maintain this close connection to the roots of the problem-solving discipline and operate “at the elbow” of our clients, we are able to maintain the highest level of quality throughout our client engagements.
The level of trust and depth of relationships we foster leads many clients to view us as the “family outsiders”, the confidants. Knowing that we view this trust as sacred and that we secure this trust through our exclusivity principle, clients come to rely on us for objective fact-based advice on a broad spectrum of important topics.
Mars & Co is continuously developing and enhancing an extensive and robust set of methodologies and approaches, which we deploy in a customized fashion to provide clients with superior solutions for their complex business issues. We are not practice-based, and thus we have the unique freedom to put these methodologies, approaches, and experiences together in a way that best fits our clients’ needs. This tailored, holistic approach will always lead to the best solution – regardless of the function, discipline, or industry we’re addressing. Our toolkit is refined and enhanced by our senior professionals as we continue to face new and interesting challenges that require fresh approaches and innovative thinking.
All our clients are already highly successful leaders in their respective businesses. We view our role as providing the “edge” they need to stay ahead of rivals. Mars & Co knows how to harness clients’ already strong base of specific knowledge and combine it with our rigorous analytical approach to develop unique solutions that are both practical and value-generating. This powerful combination helps to keep our clients at the forefront of their industries.